Q: Where do lessons take place?

All lessons take place live and online through our custom video conference portal in the comfort of your home or office. There is no software to download and your lesson will start at your scheduled time, accessed at the touch of a button.

Q: What if I want to add lessons onto my package?

Great! If you ever run out of credits, lessons can be added on at a $5 discount. Additional 30-minute lessons will be $27, additional 45-minute lessons will be $35, and additional 1-hour lessons will be $43.

Q: How does Care2Rock help kids in need?

Our teachers agree to volunteer for kids in foster care and hospitals for free, so every lesson you take helps give free lessons to kids across the US that otherwise would have no access to music. Thanks for changing lives with Care2Rock!

Q: How does Care2Rock match me with an instructor?

We will send you a short survey and then suggest the 3 best fit teachers for you. Then, easily book lessons with your favorite through our portal.

Q: Can I have multiple students under one subscription?

Of course! Go to your dashboard and click on "My Subscription" on the left-hand side. Click "Add Participant". That will add additional credits to your account. When you're booking your lesson, simply change the name of the participant when you get to the teacher's calendar.

Q: What if I’d like to change my plan?

Go to your dashboard and click on "My Subscription" on the left-hand side. This will populate all of our lesson plans, including the one you are on currently. Select the one you want and it'll automatically update!

Q: How do I book lessons?

Q: How does the 7-day trial work?

You'll have 7 days to book your first lesson and fall in love with our lessons. That means you won't be charged until the week is over. If you decide our lessons are not for you, simply email us at hello@care2rock.com and we'll cancel your subscription. 

Once you have selected and paid for a subscription package, we will help match you with the perfect teacher. Next, you are able to book lessons when convenient for you. Finally, just meet your teacher online at your booked time. Although it is optimal to take from the same teacher, you are free to take lessons from different teachers throughout your subscription period.

Care2Rock makes it easy to book lessons when convenient for you. Please make sure you have a good Internet connection, on a laptop or computer with webcam and microphone capabilities for optimal learning.

Q: How do I reschedule my lesson?

Email us at hello@care2rock.com and we'll reschedule or cancel your lesson for you! Cancellations must be given a 24-hour notice for a full credit refund.